We want you to feel good about what you ordered from No Bad Days. If something isn’t quite right, we’ll do our best to make the process simple.

Returns

We accept eligible returns within 30 days of delivery.

To qualify for a return, items must be:

• Unworn and unused
• Unwashed
• In their original condition
• Free from stains, odours, pet hair, or signs of wear
• Returned with original tags and packaging, where applicable

Items that do not meet these conditions may not be eligible for a refund.

To request a return, contact us at info@nbdlyfe.com before sending your item back.

Please do not send returns without first contacting us.

Final Sale Items

Certain products are considered final sale and cannot be returned or exchanged unless they arrive damaged or defective.

Final-sale items may include:

• Clearance or marked-down merchandise identified as final sale
• Gift cards
• Personalized or customized products
• Team, club, corporate, or collaboration merchandise produced specifically for an organization or group

Any final-sale designation will be noted on the applicable product or order information where possible.

Custom, Team & Collaboration Orders

Because custom, team, club, and collaboration products are often produced specifically for an individual group or organization, these items are generally final sale.

This includes products featuring custom logos, names, numbers, colours, artwork, embroidery, transfers, patches, or other organization-specific decoration.

If we made an error with your custom order or your product arrives damaged or defective, contact us at info@nbdlyfe.com and we’ll work with you to make it right.

Damaged, Defective or Incorrect Items

We inspect our products carefully, but occasionally something can go wrong.

If your order arrives damaged, defective, or you receive the wrong item, contact us as soon as possible at info@nbdlyfe.com.

Please include:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

Once reviewed, we’ll determine the appropriate replacement, exchange, or refund.

Normal wear and tear, improper washing or care, accidental damage, and damage caused by misuse are not considered manufacturing defects.

Exchanges

The easiest way to exchange an eligible item is to contact us at info@nbdlyfe.com.

Because inventory can move quickly, we cannot guarantee that your preferred replacement size, colour, or style will still be available.

Where a direct exchange is not possible, you may be asked to return the original item for a refund and place a new order.

Return Shipping

Unless an item arrived damaged, defective, or incorrect due to an error on our part, return shipping costs are the responsibility of the customer.

Original shipping charges are non-refundable unless otherwise required by law.

We recommend using a trackable shipping service when returning merchandise. No Bad Days cannot be responsible for return packages that are lost or damaged in transit before reaching us.

Refunds

Once your return has been received and inspected, we’ll notify you regarding the status of your refund.

Approved refunds will be issued to the original method of payment within 10 business days.

Your bank or credit card provider may require additional time to process and post the refund after it has been issued by us.

If more than 15 business days have passed since your refund was approved and you still haven’t received it, please contact us at info@nbdlyfe.com.

Order Changes & Cancellations

We begin processing orders as quickly as possible.

If you need to change or cancel an order, contact us at info@nbdlyfe.com as soon as possible. We’ll do our best to accommodate the request, but once an order has entered production, decoration, fulfillment, or shipping, changes or cancellations may no longer be possible.

Custom and collaboration orders may become non-cancellable once production has started.

Questions?

Questions about a return, exchange, refund, or order issue?

Contact us at:

info@nbdlyfe.com

No Bad Days Lyfestyle
Alberta, Canada

We’ll do our best to sort it out — because a sizing issue probably shouldn’t get the whole day either.